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I would highly recommend A+! Scheduling was so easy and all my questions were answered. Kevin did a great job cleaning. I love using a small, family business...especially the attention we were given. It felt like our friends were cleaning our carpet. Tiki even gave us a follow-up call a few days later. We will be using A+ in the future and recommending them to our friends. Thanks for the great service! Sue D. - West Linn, OR
"I could not have been more impressed with A+ Carpet Cleaning from start to finish! We bought a home, and needed to have the carpets cleaned and stretched. We discovered it is rare to find one company that will do both. I used Angie's List to find a highly rated company. Mike and his wife Tiki make a great pair. She was really helpful on the phone helping me understand what to expect. When Mike arrived, he actually found significant damage from cat urine. It was a total shock, and if it hadn't been for his guidance, we would have been even more upset. He walked us through the process of salvaging as much as we could and helped us with a game plan for cleaning the rest. He went WAY above and beyond helping us. When I saw the final cleaning job, I was honestly blown away. After the stress of the "discovery", when I walked into the house and discovered beautifully clean carpets throughout I actually cried (from happiness). There were a couple of rooms that I thought would have to be replaced, and really wasn't that hopeful they could be restored. They look brand new and his expert cleaning saved us thousands of additional $$. Thank you so much for being the best carpet cleaning company we have ever worked with!" H.F. West Linn
I give carpet cleaning quotes frequently in and around the West Linn area and something that I come across a lot at different times is how our prices are a little bit higher than the groupon type pricing. I, just like everyone else, loves a good deal and I will search out for coupons and sales. What I have also learned over the years is that you do get what you pay for. I recently talked to a young lady over the phone who was in need of carpet cleaning right away and we were able to schedule her in. However our prices were a little bit higher than what she was use to paying. I explained to her our process and how we take the proper steps needed in order to get the carpets cleaned at their best. Some other carpet cleaners skip steps so they can get in and out quickly enabling them to keep their prices lower. She went ahead with the carpet cleaning but I could tell she was still a little hesitant, which I could understand why. Anyway, here is the review we received from her on Yelp the very next day.
Ever notice darker soiling along the baseboards? Typically this is filtration dust and it comes from air passing through the carpet as it is attempting to get through the crack between the carpet and the baseboard or under a closed door. As the air passes through the edge of the carpet pile, this microscopic soiling is deposited there (hence the term filtration soiling). This occurs over a significant period of time and is not noticed until a build up has occurred. Sometimes these marks can be removed. Filtration soiling is difficult to remove because the particles are so fine that they penetrate deep into the carpet pile, sometimes all the way into the backing of the carpet. We have had success in removing filtration dust. Please give us a call and we can give you a free phone quote over the phone.
What makes us stand out from other companies? Well, many things, but a few items I thought I would share. We have found over the years that some companies skip crucial steps that when not performed reduces the quality of carpet cleaning you receive leaving your carpets, well, not so clean. One thing we do is pre-spray your entire carpets. Sounds simple enough but we have found that some companies only pre-spray the traffic areas or not at all, they introduce the soap and extract it out in one step. By pre-spraying your entire carpets before extracting it out, it allows for proper dwell time, like the wash cycle on your washing machine. You can only imagine how much cleaner your clothes would be if you gave it more time to mix with the detergent before you rinsed it and spin it dry. Stay tuned for next week when I share other steps we take to insure the best carpet cleaning experience.